Privacy Policy

PRIVACY POLICY

Yodoo — A Product of XENET LTD

Last Updated: February 2026

IMPORTANT: Please read this Privacy Policy carefully. It explains how we collect, use, store, and protect your personal information when you use Yodoo.


1. Introduction

This Privacy Policy describes how XENET LTD ("we", "us", "our"), trading as Yodoo, collects, uses, stores, and protects your personal information when you use our Services at yodoo.ai.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us:

  • Account Information: Name, email address, and authentication credentials when you create an account
  • Profile Information: Optional profile details you choose to provide
  • Content: Messages, prompts, uploaded files, and other content you submit through the Services
  • Payment Information: Billing address and payment method details (processed securely by Stripe)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Services:

  • Usage Data: How you interact with the Services, features used, and time spent
  • Device Information: Device type, operating system, browser type, and IP address
  • Log Data: Server logs, error reports, and diagnostic information
  • Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)

2.3 Third-Party Authentication

If you sign in using Google or GitHub, we receive basic profile information (name, email) from those providers in accordance with their privacy policies.


3. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: Deliver, maintain, and enhance the Yodoo platform
  • Process Transactions: Handle payments, subscriptions, and credit purchases
  • Communicate with You: Send service updates, support responses, and important notices
  • Ensure Security: Detect and prevent fraud, abuse, and security threats
  • Comply with Legal Obligations: Meet legal requirements and respond to legal requests
  • Analytics: Understand usage patterns to improve our Services (using anonymized data where possible)

4. How We Store Your Data

4.1 Database Storage

Your chat history, conversations, user settings, and compare mode sessions are securely stored in our PostgreSQL database with industry-standard encryption. This data:

  • Persists across sessions and devices when you're logged in
  • Is isolated to your account and protected by authentication
  • Can be deleted by you at any time through the application

4.2 Local Storage

Your API keys for third-party AI services are stored locally in your browser using Local Storage and are never sent to our servers. We do not have access to your API keys.

4.3 Secure Communication

All communication between your device and our servers is encrypted using HTTPS. When you send a message, your request is sent through secure connections to our backend, which then communicates with AI model providers.

4.4 Data Retention

  • Active Accounts: We retain your data while your account is active
  • Deleted Accounts: Data is permanently deleted within 30 days of account deletion
  • Legal Requirements: We may retain certain data longer if required by law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who assist in operating our Services:

  • Stripe: Payment processing
  • PostHog: Analytics and product insights (anonymized where possible)
  • Sentry: Error logging and monitoring
  • AI Model Providers: Your prompts and content are sent to third-party AI providers (OpenAI, Anthropic, Google, etc.) to generate responses

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, contact us at support@yodoo.ai.


7. Children's Privacy

Yodoo is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.


9. Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


10. Cookies and Tracking

We use cookies and similar technologies to provide, secure, and improve our Services. For detailed information, see our Cookie Policy.


Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.


13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: support@yodoo.ai

XENET LTD

Trading as Yodoo
Company Number: 16336979
ICO Registration: ZC055021

Website: yodoo.ai

© 2025 XENET LTD. All rights reserved.

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